JACKSONVILLE, Fla. - JEA on Tuesday reported a spike in the number of scam phone calls being received by customers.
According to the utility, businesses and residents have received calls from people claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes.
"Targeting utility customers across the country, these callers claim the customer is behind on their utility payments or that their utility meter needs to be replaced," JEA said in a news release.
According to JEA, if a customer gets one of these calls, the best way to check if there really is a problem is to call the number on their physical bill.
Customers who receive one of these calls are urged to notify JEA at 904-665-6000.