ATLANTA, Ga – With a recent increase in reports regarding scams and fraud by criminals posing as Georgia Power employees, the company is reminding customers to be aware and follow simple tips to avoid being a target.
Georgia Power urges customers to be cautious when contacted by an unverified person claiming to be a Georgia Power representative.
Georgia Power also provides the following guidance to customers:If an account becomes past due, Georgia Power will contact the customer via a pre-recorded message to the primary account telephone number or by letter requesting that the customer call Georgia Power to discuss the account.
If a customer receives a suspicious call from someone claiming to be from Georgia Power and demanding payment to avoid disconnection, the customer should contact the company’s customer service line at 888-660-5890.
Georgia Power continues to work with law enforcement agencies throughout the state to identify and prosecute criminals who pose as Georgia Power employees in order to defraud customers.