ST. JOHNS COUNTY, Fla. – Some St. Johns County students had their personal information accessed by unauthorized personnel in a data breach of PowerSchool, a global provider of educational software and service, the district said.
In a message to parents, the St. Johns County School District said the cybersecurity incident was discovered on Dec. 28 and involved personal information being exported, including students' names, contact information, and dates of birth.
Recommended Videos
The district said there is no evidence that Social Security numbers were compromised.
PowerSchool gave the St. Johns County School District a list of affected users on Jan. 13, 2025.
Two weeks later, the company began offering two years of complimentary identity protection services through Experian to the minor students who were affected.
Parents and guardians will receive direct email notifications with instructions on how to enroll in these services or you can visit this link to register for these services.
Families are encouraged to check their account statements for any suspicious activity. PowerSchool emphasized it will never request personal or account information via phone or email.
A toll-free call center has also been set up for any questions about the data breach.
The district said PowerSchool is working with cybersecurity experts to investigate the data breach and monitor for any misuse of information. They have assured the district that no identity theft has been linked to the breach.
The district said it is assessing its relationship with PowerSchool and “is committed to ensuring the security of student information in the future.”
Updates on the cybersecurity incident can be found on the district’s website and PowerSchool’s incident information page. You can also call 833-918-9464.