JACKSONVILLE, Fla. – A woman has filed a lawsuit against the Jacksonville Sheriff’s Office (JSO), claiming officers used excessive force during an encounter in her home that left her with lasting injuries.
Brittany Chrishawn Moore, formerly Brittany Williams, alleges the incident caused nerve damage in her arm and damaged her teeth.
The incident occurred in May 2020 when Moore and her husband noticed a JSO patrol car parked in their driveway. According to Moore, the interaction began with her asking Officer Alejandro Carmona why he was there and became confrontational.
“I just remember being so confused, shocked, afraid. In total disbelief,” Moore said.
The initial arrest records said the officer was checking his email in the car and claimed that Moore threw a spoon at the officer before retreating inside her home. Moore said she called for police backup, hoping they would assist in de-escalating the situation.
“When they came, it was a completely different story,” Moore said. “I thought the police I had called were arriving to help me.”
The initial interaction with Carmona was not captured on body camera footage. However, video from backup officers arriving at the scene shows Moore being taken to the floor of her home.
“I’m still in disbelief,” Moore said. “It’s 2025, and I still cannot believe that something like this even happened to me.”
Moore says the incident left her with ongoing physical and emotional trauma. A jury later found her not guilty of the felony battery charge against a law enforcement officer.
Moore and her husband, Ausar, say the event continues to impact their lives.
“It’s hard to be in this city,” Ausar said. “She doesn’t want to be anywhere by herself. I don’t want to be anywhere by myself.”
The couple has since relocated to Texas but is back in Jacksonville for depositions related to their lawsuit.
The suit, filed against the officers involved, alleges excessive force and violations of Moore’s constitutional rights. Moore’s attorney, Kevin O’Connor, says the legal action is about more than just accountability.
“If you keep this going, the next person is going to die,” O’Connor said.
For Moore, the fight is far from over.
“I still haven’t received justice,” she said. “I’m still fighting a charge for resisting without violence. I’m still wondering why these officers are not being held accountable.”
Moore and her husband said they hope their legal efforts will prompt changes within the system and prevent similar incidents from happening to others.
Carmona was later convicted of online enticement to engage in sexual activity with a minor.
News4JAX has not received a comment from JSO for this story but will provide an update when one is received.