NASSAU COUNTY, Fla. – Residents of a Nassau County apartment complex are wondering why their rent is set to rise, along with utilities, even though they are having issues with their water.
RELATED: Residents at a Nassau County apartment complex say water woes are becoming unbearable
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In November 2024, residents of the Marsh Cove and Somerset apartments said they consistently received boil water notices for years.
An 88-year-old woman said she had been boiling water since she moved in years ago, using it for drinking, bathing and washing dishes.
“Everyone thinks I’m an alcoholic,” she joked, showing rows of boiled water stored in wine glasses and containers throughout her home.
Last week, News4JAX received messages from another resident which included a screenshot, showing the complex was having an electrical panel replaced. She also mentioned there was low water pressure.
And last month in December 2024, a resident sent us an email, which included screenshots showing they were under a boil water notice.
When News4JAX spoke with Jim, a representative of the owners, at Alexander Properties Group on Nov. 14, 2024, he said the complex was having water issues because of a damaged circuit board caused by a hurricane. However, he never specified which one.
The representative promised News4JAX that all the issues would be resolved after the new circuit board was installed, the following week.
But as we mentioned, residents still received a boil water notice and had low water pressure in the months that followed.
“It’s brutal,” a man who lived at the complex who didn’t want to be identified said. “It really is a punch in the gut.”
The man who didn’t want to be identified said he’s lived in the Marsh Cove and Somerset apartments for four years.
He said the increases in rent and utilities, while they are still having problems are not right, and are basically pricing him out of his home.
“I mean there’s no extra money. It’s one of the lowest cost apartment places on the island to rent out, so for it to be going up 25, 30 percent… “It’s pushed the limits of affordability.”
News4JAX reached out to the ownership group to ask why the rent is being increased, given all the issues residents are having with the water, twice. We are waiting for a response.