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Got a problem with your student’s bus? Here’s who to call.

Students in 10 local counties head back to class on Monday

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DUVAL COUNTY, Fla. – We know the first day of school comes with a lot of questions about transportation.

If you have any questions or issues with your child’s bus, we have the numbers for each district’s transportation department and bus hotline listed below.

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Duval: 904-858-6200 | Office Hours: 7:30 a.m.-4:30 p.m. Monday-Friday | After-hours emergency calls are available from 6 a.m.-7:30 a.m. and 4:30 p.m.-6:30 p.m. | Early Release Days: On early release days, all bus routes will run approximately 1 hour and 45 minutes earlier than on full days. The office closes at 4:30 p.m. | Families can contact the bus companies for general questions such as the location of a bus or estimated time of arrival at a bus stop. To find the bus company’s contact info, click here and then choose the Contact Our Bus Vendors tab.

More info: Duval County Public Schools transportation

St. Johns: 904-547-7810 | Not available during dispatch hours: 6-9 a.m. and 1:45-4:15 p.m.; Wed: 12:45-3:15 p.m. | You can also contact the St. Johns County School District transportation department by filling out the form on their website. The website also lists extensions for specific bus-related questions, including pickup or dropoff concerns, items left on a bus, route concerns and others.

More info: St. Johns County School District transportation

Clay: 904-336-0111 | Office Hours: 7:30 a.m.-4 p.m. | Parent hotline: 904-336-0001 | Emergencies during dispatch hours: 904-336-0013 | Full list of transportation contacts: Click here | Clay County parents can also follow their student’s bus through a website and app called “Here Comes the Bus.” It shows the exact location of the bus before and after school, and you can even get push alerts or emails sent directly to your phone when the bus is almost at your bus stop. Click here to learn how to sign up.

More info: Clay County School District transportation

RELATED | Keeping your kids safe on the way to school: Clay County practices worst-case scenario with school bus

Nassau: 904-225-0127 | Nassau County parents can also follow their student’s bus through a website and app called “Here Comes the Bus.” It shows the exact location of the bus before and after school, and you can even get push alerts or emails sent directly to your phone when the bus is almost at your bus stop. You can find the code to register and more information on how to sign up on the transportation website.

More info: Nassau County School District transportation

Flagler: 386-586-2145 | Office Hours: 6 a.m.-5 p.m. Monday-Friday | To find your child’s bus route, click here. | Flagler County parents can also follow their student’s bus through a website and app called “Here Comes the Bus.” It shows the exact location of the bus before and after school, and you can even get push alerts or emails sent directly to your phone when the bus is almost at your bus stop. You can find more information on how to sign up on the transportation website.

More info: Flagler County School District transportation

Alachua: 352-955-7602 | To find the direct line for the route coordinator for your student’s school, click here | You can also contact the Alachua County School District transportation department by filling out the Help Form on their website.

More info: Alachua County School District transportation

Baker: 904-259-2444 | For live bus routes, click here.

More info: Baker County School District transportation

Bradford: 904-966-6734

More info: Bradford County School District transportation

Columbia: 386-755-8060 | To find your child’s bus route, click here.

More info: Columbia County School District transportation

Putnam: 386-329-0553 (Palatka); 386-684-6433 (Interlachen); 386-698-2929 (Crescent City) | Office Hours: 5:30 a.m. until the last bus parks when school is in session | To find your child’s bus route, click here.

More info: Putnam County School District transportation

Union: 352-448-0180 | To find your child’s bus route, click here.

More info: Union County School District transportation

Georgia

Brantley: 912-462-5159 | Office Hours: 6:30 a.m.-5 p.m. Monday-Friday

More info: Brantley County Schools transportation

Camden: 912-729-8374 | To find your child’s bus route, click here.

More info: Camden County Schools transportation

Charlton: 912-496-2596

More info: Charlton County Schools transportation

Glynn: 912-267-4120 | For more information on your child’s bus route, click here.

More info: Glynn County Schools transportation

Pierce: 912-449-2095

More info: Pierce County Schools transportation

Ware: 912-287-2318

More info: Ware County Schools transportation


About the Authors
Francine Frazier headshot

A Jacksonville native and proud University of North Florida alum, Francine Frazier has been with News4Jax since 2014 after spending nine years at The Florida Times-Union.

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