Westside apartments were without running water for months, so we investigated | Here’s what we found

The News4JAX I-TEAM has been investigating ongoing problems at Arbor Oaks Apartments on the Westside since September. It all started with a resident who reported going days without running water. Because of the reporting, JEA restored water service and changed its policy to notify residents before shutting off water. However, issues persisted. The I-TEAM tried repeatedly to contact property management and ownership to get answers for residents living amid uncollected trash and deteriorating conditions.