JEA said it is working on a formal policy to address water service disconnections after the News4JAX I-TEAM reported last week that residents of a Westside apartment complex had their water shut off for days due to the owner’s unpaid bills.
Residents of the Arbor Oaks apartment complex on Jacksonville’s Westside continue to face challenges despite water service being restored last week following News4JAX’s reporting.
The News4Jax I-Team continued to try and find answers for residents of a Westside apartment complex on Friday, after people living at Arbor Oaks told us they can’t get a hold of anyone to address ongoing issues.
Two days after residents of a Westside apartment complex had their water restored following days without service, the News4JAX I-TEAM is looking into the owner of the property, who, JEA confirmed, has now paid the thousands of dollars that were owed.
Residents of a Westside apartment complex, who just had their water restored after days without service, said this is not the only issue that they have to deal with while living in this property.
Residents of a Westside apartment complex will finally have their water restored on Tuesday evening after going days without running water due to the owner’s unpaid bills, according to JEA.
In a significant development for Jacksonville’s energy future, the JEA Board of Directors has unanimously voted to proceed with plans to build a brand-new generating plant.
Two Duval County public schools that got an overhaul opened to students for the first time on Monday.
With an Extreme Heat Warning in effect and heat index values climbing between 103 and 113 degrees, outdoor crews across Jacksonville are doing everything they can to stay safe—and stay on the job.
The National Weather Service in Jacksonville has issued a Heat Advisory for the Jacksonville region on Friday, and the extreme weather is expected to continue this weekend, with heat index values expected to reach 113 degrees.
There is a call to artists out there who might be interested in painting Jacksonville’s newest mural.
Work that was expected to take until the end of the week was completed overnight as JEA crews finished repairing a damaged sewer main after a cave-in on East Bay Street next to the Maxwell House facility.
A cave-in near a sewer main on East Bay Street has shut down multiple lanes as JEA crews work to repair the damage.
With its first Jacksonville restaurant set to open July 15, Raising Cane’s Chicken Fingers identified another potential location, this one in Mandarin, boosting its potential Northeast Florida presence to five.
The Merrill Road sewer pump station improvement project is underway, and it is expected to bring temporary lane closures through August.
JEA and the Duval County Emergency Coordinator are taking steps to prevent and respond to potential power outages.
Florida’s fluoride ban in public drinking water is set to go into effect on July 1. However, not much will change locally.
In this episode of This Week in Jacksonville: Business Edition, Vickie Cavey, CEO of JEA, shares her journey from growing up in Jacksonville to leading the utility that serves over a million residents.
Veterans and Active Duty military of Northeast Florida will have the opportunity to connect with valuable services and partnering agencies that can assist with the transition to civilian life, including help with basic needs and support for utility bill assistance.
Hot days are here, and many homeowners will want to water their lawns every day especially when it doesn’t rain but some lawn lovers might water their grass too much and they don’t know there is a schedule.
As hurricane season approaches, first responder agencies across Duval County are ensuring families are prepared. The Jax Ready Festival begins Friday, offering a free event designed to help the community get ready for potential emergencies.
As hurricane season approaches, first responder agencies across Duval County are ensuring families are prepared. The Jax Ready Festival begins Friday, offering a free event designed to help the community get ready for potential emergencies.
The city of Jacksonville is inviting the community to the 2025 JaxReady Fest happening on April 25 and 26 at the Prime Osborn Convention Center.
City utility JEA is reviewing an adjusted service availability determination request for a 2,786-square-foot, 75-seat Raising Cane’s on 1.34 acres of the former Regency Square Mall property at 9501 Arlington Expressway, according to the Jacksonville Daily Record.
The JEA Board of Directors unanimously approved a proposal Tuesday to increase electric, water and wastewater rates. Customers of the city-owned utility will see an average bill increase of about 3.7%, starting in April.
JEA announced the launch of a program to improve the supply of reclaimed water for customers in the Nocatee community.
JEA is going to start raising the power lines over the St. Johns River near Blount Island Terminal this summer to allow taller and larger ships to get into JaxPort safely. But the project will cause some traffic headaches for neighborhoods in the area as construction crews move their equipment back and forth.
About 1,700 JEA customers were without power on Sunday night after a car hit a pole, causing an outage. Jacksonville Fire Rescue said the crash occurred at Landing Boulevard and Morse Avenue around 7:40 p.m.
Ahead of the expected storms to hit Northeast Florida and Southeast Georgia on Sunday, JEA is prepping to protect the community from any power outages or other emergencies.
At JEA, one woman is breaking barriers. Ashley Tallman is the only female apprentice in JEA’s Water Wastewater training programs as a Maintenance Mechanic Utility Installer Servicer (MMIUS).
The Jacksonville Electric Authority said it is temporarily closing the northbound I-295 off-ramp at San Jose Boulevard after a water main was damaged by a third-party contractor, which has led to a disruption in water service for some customers in the area.
The City of Jacksonville and JEA are making progress on their “Septic Tank Phaseout” program, with three major projects now completed.
JEA officials unanimously approved on Tuesday a three-year contract extension for CEO Vickie Cavey that will raise her salary to $700,000 annually.
The JEA Board of Directors met Tuesday and continued a discussion on a proposed increase to electric, water and wastewater rates in fiscal years 2025 and 2026.
JEA and Jaxport are raising power lines over the St. Johns River so bigger ships can dock at the port. But a Jacksonville Today reader has another idea.Sidne V. wonders why the power lines aren’t being buried beneath the river instead of over it.
United Way Northeast Florida teamed up with JEA employees Wednesday morning to help spread awareness of customers going through financial struggles.
JEA announced Tuesday that it officially began seeking bids for its former headquarters and adjacent properties in downtown Jacksonville. Now, many are wondering how the space will be used.
The JEA Board of Directors met on Tuesday to discuss a proposed increase to electric, water, and wastewater rates in fiscal years 2025 and 2026.
Greenland is JEA’s newest wastewater treatment facility in Duval County in 48 years.
Attorneys for former JEA CEO Aaron Zahn, who was convicted last year on conspiracy and wire fraud charges, filed appeals on Tuesday night arguing that the federal government overreached on multiple aspects of his trial and his indictment should be dismissed entirely.
JEA will replace a 24-inch water main along San Jose Boulevard between Old River Road and Claire Lane starting on Feb. 10. The work is expected to last three months.
JEA will replace a 24-inch water main along San Jose Boulevard between Old River Road and Claire Lane starting on Feb. 10. The work is expected to last three months.
The app is called “My JEA” and can be downloaded on a smartphone. Some of the features include customers securely accessing their accounts and seeing how much they owe in real time, rather than waiting on a bill.
Former JEA CEO Aaron Zahn, who was convicted on charges of conspiracy and wire fraud, was booked into a federal prison in South Carolina.
Jacksonville officials and agencies said they are prepared to respond to the potential impacts of the winter weather storm forecast to impact North Florida and southern Georgia on Tuesday night into Wednesday morning.
As a cold front is expected to bring frigid temperatures to Northeast Florida and Southeast Georgia, JEA has cold weather tips to help people save on their utility bills and protect their home’s infrastructure.
Friday is National Cut Your Energy Costs Day— a day to encourage people to reduce their energy consumption and save money on their electricity bills.
Jacksonville’s state attorney said there’s no evidence that members of the JEA violated Florida’s “Sunshine Law” with discussions surrounding the resignation and replacement of former CEO Jay Stowe.
A boil water advisory remains in effect for the Nocatee community after a water main break on Nocatee Parkway, just east of US-1, caused interruptions.
JEA said repairs were completed to a water main break in Nocatee that caused some St. Johns County residents to experience issues on Friday night.
The utility company’s clean energy efforts rely heavily on two primary sources: nuclear power and solar energy. JEA spokesperson Karen McAllister says all customers are already benefiting from these cleaner sources of electricity.
Hundreds of kids in Duval County are going to have a bike this Christmas as a part of Salvation Army’s Angel Tree program.
JEA warned customers this week that pouring fats, oil or grease down the drain might seem convenient during holiday cooking, but doing that can lead to fatbergs.
After the military, many veterans find work as civilians. Three JEA workers did exactly that by going from war zones to disasters closer to home.
The News4JAX I-TEAM has learned a JEA board member resigned last week after he faced the possibility of removal.
A federal judge has denied a request from former JEA CEO Aaron Zahn to remain free while he appeals his federal conviction on conspiracy and wire fraud charges.
Jacksonville’s JEA utility, previously under fire, now faces a new controversy. Board members allegedly violating Florida’s Sunshine Law.
The JEA Board of Directors held a workshop Tuesday morning to discuss a proposed increase to electric, water and wastewater rates in fiscal years 2025 and 2026.
JEA is eyeing a potential rate increase that could affect thousands of households in Northeast Florida.
The JEA Board of Directors will hold a workshop Tuesday morning to discuss a proposed increase to electric, water and wastewater rates in fiscal years 2025 and 2026.
Over 20 organizations gathered at JEA for the 10th Light it Forward awards breakfast. The groups help provide utility bill assistance, housing and other services.
Attorneys for former JEA CEO Aaron Zahn are asking that he be allowed to remain free while his convictions on federal charges of conspiracy and wire fraud are appealed to a higher court.
Thirty-five JEA team members left Jacksonville Saturday morning to help neighboring communities in need following Hurricane Milton.
Jacksonville Mayor Donna Deegan and other city officials are set to hold a news conference Wednesday afternoon as the state prepares for the impact of Hurricane Milton.
Jacksonville Mayor Donna Deegan and other city officials are set to hold a news conference Wednesday afternoon as the state prepares for the impact of Hurricane Milton.
As city leaders continue monitoring the potential impacts of Hurricane Milton, JEA is getting ready to respond in the event of power outages and disruptions in water service.
Attorneys for former JEA CEO Aaron Zahn are asking that he be allowed to remain free while his convictions on federal charges of conspiracy and wire fraud are appealed to a higher court.
JEA said Sunday it is monitoring Hurricane Milton and urged customers to prepare for possible power and water outages later this week.
A water main break at Hood Landing Boulevard and Mandrake Woods Court led to a water outage for 96 customers on Wednesday night, according to JEA.
The mural, titled “Together in Greatness,” symbolizes the importance of unity and understanding in Jacksonville following the racially motivated shooting in New Town last year.
JEA is still working to restore power to all customers in Duval County after Hurricane Helene.
The Duval County Emergency Operations Center is now partially activated, and the local state of emergency was lifted Saturday at 8 a.m. after Hurricane Helene.
A majority of homes and businesses in Atlantic Beach were still without power Friday afternoon after Hurricane Helene moved through the area bringing strong wing gusts that toppled trees.
Northeast Florida started to feel the effects of powerful and wide Hurricane Helene on Thursday night as the Category 4 storm made its way closer to the Gulf Coast.
Hurricane Helene will not be a major rain event for Jacksonville but strong winds are expected to knock out power across the area.
Officials with JEA said the city-owned utility is closely monitoring the tropical disturbance in the Caribbean that is forecast to become Hurricane Helene later this week.
JEA customers who want to pay their bills using a debit or credit card will have to pay a service vendor fee starting next month, the city-owned utility announced to customers on Thursday.
In a meeting Tuesday, the JEA board approved a resolution that ultimately paves the way for the former campus to be sold.
In a JEA board meeting Tuesday, the former headquarters of JEA, a 19-story tower in downtown Jacksonville, was declared as surplus which allows it to be put on the market for sale.
In a JEA board meeting Tuesday, the old 19-story tower electric authority building was declared as surplus, which allows it to be put on the market for sale, according to the Jacksonville Business Journal (JBJ).
