A Jacksonville family says they are spending the holidays in a home ripped apart after discovering that a roof installed through their insurance company years ago was allegedly never done correctly.
Resident complaints and unpaid fines have continued to pile up at a troubled apartment complex on Jacksonville’s Westside despite the complex getting new property management in October, according to recent data provided by the City of Jacksonville.
Chase Bank says it will reimburse a St. Augustine couple who lost $42,000 in a sophisticated impersonation scam, following new public records obtained by the News4JAX I-TEAM, including audio recordings of an imposter posing as the couple on the phone with the bank.
A Jacksonville woman said she was terrified this summer when two officers with the Jacksonville Sheriff’s Office overstepped their authority and tried to illegally evict her.
A St. Augustine couple, Tom and Ann Hill, lost $42,000 in a sophisticated impersonation scam despite following their bank's guidance. The scam began with a text message that led to a call from a scammer posing as a Chase representative, resulting in unauthorized wire transfers. Despite notifying the bank and a fraud alert being placed on their account, the funds were transferred using a spoofed phone number and a one-time passcode. Chase denied the Hills' claim, stating the transfers were authorized, while a detective highlighted the bank's failure to prevent the fraudulent transactions.
A growing number of Florida homeowners say their mortgage payments jumped by hundreds, even more than a thousand dollars, within their first year of owning a new construction home, and many believe they were never warned it could happen.
The News4JAX I-TEAM has been investigating ongoing problems at Arbor Oaks Apartments on the west side since September, after a resident reported going days without running water.
The new property manager for at least two troubled apartment complexes on Jacksonville’s Westside told News4JAX it is committed to addressing resident issues and pledged to be more transparent and accountable.
For weeks, the News4JAX I-TEAM has been reporting on ongoing problems at housing owned and linked to Peoples Choice Apartments, where residents have said they face maintenance issues and deteriorating conditions.
An update to an I-Team investigation reveals that the couple accused of mishandling pet remains at a Kingsland crematory now face 40 additional charges. The new charges come nearly three and a half weeks after their initial arrest.
More complaints are flooding the News4JAX I-TEAM about one of Jacksonville’s largest landlords, People’s Choice Apartments, run by real estate investor and podcast host Jarek Tadla.
Tenants at several Jacksonville apartment complexes say they’re living in dangerous, deteriorating conditions while paying rising rents to one of the city’s largest landlords.
JEA said it is working on a formal policy to address water service disconnections after the News4JAX I-TEAM reported last week that residents of a Westside apartment complex had their water shut off for days due to the owner’s unpaid bills.
Residents of the Arbor Oaks apartment complex on Jacksonville’s Westside continue to face challenges despite water service being restored last week following News4JAX’s reporting.
Arbor Oaks on Jammes Road, the troubled Westside apartment complex the News4JAX I-TEAM reported last week, was previously owned by Jarek Tadla, a Polish-born real estate investor who, according to the JAX Rental Housing project at the University of North Florida, has companies that own more apartment complexes in Jacksonville than anyone else.
The News4Jax I-Team continued to try and find answers for residents of a Westside apartment complex on Friday, after people living at Arbor Oaks told us they can’t get a hold of anyone to address ongoing issues.
The former manager of an Atlantic Beach cemetery, who was accused of ripping off dozens of families who called the I-TEAM for help in 2016, was arrested again on Thursday and accused in a similar case.
Two days after residents of a Westside apartment complex had their water restored following days without service, the News4JAX I-TEAM is looking into the owner of the property, who, JEA confirmed, has now paid the thousands of dollars that were owed.
Residents of a Westside apartment complex, who just had their water restored after days without service, said this is not the only issue that they have to deal with while living in this property.
Residents of a Westside apartment complex will finally have their water restored on Tuesday evening after going days without running water due to the owner’s unpaid bills, according to JEA.
The owner and sales manager of a Jacksonville exotic car dealership were arrested on Wednesday and accused of fraud-related charges, according to the Jacksonville Sheriff’s Office inmate portal.
From Jaguars tickets to concert seats and parking passes, the News4JAX I-TEAM obtained a list released by the City of Jacksonville with detailed information regarding its free ticket distribution, including the names of those who requested tickets, how many they received and the events they attended.
A recently filed lawsuit by Florida Attorney General James Uthmeier claims that a Jacksonville-based company engaged in deceptive and unfair business practices related to the sale of hot tubs, outdoor kitchens, and swim spas.
The gangway that collapsed during the Fourth of July fireworks show in Fernandina Beach was relocated in 2018 after Hurricane Matthew severely damaged it, records show.
A Nassau County sergeant, who is one of six deputies who were recently under investigation, had been previously suspended for making racially insensitive remarks, according to the internal investigation report.
Organizers for the As If! 90s Fest in St. Augustine announced on Wednesday night they would postpone the event for the third time.
A disabled Navy veteran battling terminal cancer says a Jacksonville concrete company took nearly $3,000 from him and his wife, then disappeared without doing any work or issuing a refund.
A week after a bill sparked by controversy at Douglas Anderson School of the Arts passed unanimously in the Senate, the school confirmed yet another employee has been removed over reports of “inappropriate conduct.”
A Jacksonville woman says she’s been living out of suitcases and sleeping on couches for months, all while her fire-damaged townhome sits unfinished. Now, the City of Jacksonville has issued a stop work order, citing improper permits and licensing by the contractor hired to restore her home.
The attorney for the family of an inmate who was critically injured in an unspecified incident involving nine Duval County jail officers said on Wednesday that the man remained hospitalized and on a ventilator.
The attorney for the family of an inmate who was critically injured in an unspecified incident involving nine Duval County jail officers said on Wednesday that the man remained hospitalized and on a ventilator.
The attorney for the family of an inmate who was critically injured in an unspecified incident involving nine Duval County jail officers said on Wednesday that the man remained hospitalized and on a ventilator.
A century-old building on North Main Street was already slated for demolition before it partially collapsed on Monday, according to the property owners. Clean-up and demolition continued Wednesday as crews worked to remove the rubble that is now all that remains of the former Solomon’s Auction House.
The property owners of a century-old building on North Main Street said high winds may have played a role in its partial collapse on Monday evening.
An arrest warrant for ASAP Towing and Storage President Vince Serrano shows investigators believe he defrauded Floridians of nearly $194,000 by underreporting the sales prices of unclaimed vehicles while overinflating ASAP’s costs to tow, store, and sell them.
An arrest warrant for ASAP Towing and Storage President Vince Serrano shows investigators believe he defrauded Floridians of nearly $194,000 by underreporting the sales prices of unclaimed vehicles while overinflating ASAP’s costs to tow, store, and sell them.
The former Serenata Beach Club has a new name, new owners, and new look. The private club is now the South Ponte Vedra Ocean Club.
Last week, locals voiced concerns over missing headstones after a known cemetery from the 1800s was cleared. The land is also the site of the “The Battle of Braddocks Farm.”
Jacksonville real estate broker Cedric Griffin is now behind bars after years on the run, facing accusations of orchestrating a Ponzi scheme that defrauded investors of nearly $6 million.
Whether you came knocking at our door or we came knocking at someone else’s, the News4JAX I-Team was on top of uncovering answers in Northeast Florida in 2024.
Investigators have identified persons of interest in the suspicious death of Melinda Holder, who disappeared in 1989.
Mayor Donna Deegan said funding is a key issue in the push to help people who are experiencing homelessness.
An arrest warrant for ASAP Towing and Storage President Vince Serrano shows investigators believe he defrauded Floridians of nearly $194,000 by underreporting the sales prices of unclaimed vehicles while overinflating ASAP’s costs to tow, store, and sell them.
The owner of ASAP Towing turned himself in to the Jacksonville Sheriff’s Office Wednesday and was charged with grand theft and organized fraud, according to his arrest report.
The News4JAX I-TEAM has obtained the results of an investigation of Duval County’s top educator.
The State Attorney’s Office closed an investigation into a Westside mobile home park after it found no criminal evidence in the case of a tenant who was hit with outrageously high water bills last year.
Records obtained by News4JAX show there were issues with the gangway in Sapelo Island prior to the collapse that killed seven people in late October.
Records obtained by News4JAX show there were issues with the gangway in Sapelo Island prior to the collapse that killed seven people in late October.
The Jacksonville Sheriff’s Office announced Tuesday the expansion of its Gang Investigations Unit which is in charge of investigating, tracking and coordinating the response to gang-related incidents.
Some residents at an apartment complex on Beach Boulevard are being forced to either move out or terminate their leases because of issues with the flooring.
The News4JAX I-TEAM looked into the criminal past of the man accused of fatally shooting Jacksonville Correctional Officer Brad McNew early Saturday.
The News4JAX ITEAM is investigating complaints of excessive mold and mildew taking over a commercial space in Riverside. The tenant said it was because of neglect on the landlord’s part, forcing her to take legal action.
To get an inside look, the News4JAX I-TEAM embedded with JSO’s Overdose Squad, made up of detectives from both homicide and narcotics, responding to some of the calls with them.
The troubled club has been the focus of several I-TEAM investigations as the owners were overcome with financial issues leading to temporary and sudden closures of the club and leaving staff unpaid.
The troubled club has been the focus of several I-TEAM investigations as the owners were overcome with financial issues leading to temporary and sudden closures of the club and leaving staff unpaid.
A Jacksonville councilman has filed a class action lawsuit against a local outdoor kitchen and hot tub company.
The News4JAX I-TEAM learned new details on a state investigation revealing chaos in the process of reporting teacher misconduct in Duval County Public Schools.
A Jacksonville woman spoke out after a terrifying drive-by shooting early Thursday morning left her home riddled with bullets, narrowly missing her family.
The News4JAX I-TEAM has obtained documents showing the then-principal and assistant principal at DA failed to follow up on several allegations of teacher misconduct involving during the 2022-2023 school year.
A woman accused of squatting in a Jacksonville home more than a year ago agreed to plead guilty and pay restitution to the homeowner.
The News4JAX I-TEAM has been digging deeper into who got free land from the city in 2019 and what they did with it.
A report from the Office of the Inspector General (OIG) revealed that the city of Jacksonville has been giving away free land to people in an effort to build more affordable housing. However, since 2019, they failed to hold the land recipients accountable.
An internet hacker group claims it released sensitive Florida Department of Health data,
A judge rejected a plea deal Thursday in the case of a woman accused of squatting in a Jacksonville home more than a year ago, suggesting the proposed punishment didn’t match the crime.
The Ransomware gang that’s taking responsibility for hacking the Florida Department of Health now claims it’s published the stolen data on the dark web. This, after they say the DOH missed a Friday deadline to pay the ransom.
For the first time, News4JAX cameras were rolling to see how local first responders train to find vulnerable Duval County residents who wander off.
A woman accused of squatting in a Jacksonville home more than a year ago agreed to plead guilty and pay restitution to the homeowner during a court appearance Monday.
One of the most important documents for families after a loved one has died is now one of the most transported documents in the state. Death certificates are now being physically driven to health departments for processing.
Some of the State of Florida’s most sensitive records may now be in the hands of cyber criminals. The group says it’s going to release 100 gigabytes of data from the Florida Dept. of Health (F-DOH), unless the state pays up.
The U.S. Secret Service teamed up with local law enforcement to sweep 120 businesses across Jacksonville as part of a state-wide outreach operation to take action against rampant card skimming.
Some Brentwood residents are incensed over the construction of a huge city morgue and forensic lab in their neighborhood, claiming the city moved the project forward in secret.
The Tennessee Attorney General has launched an investigation into Naussany Investments and Private Lending, the company with Jacksonville ties that was behind the attempted foreclosure sale of Graceland.
From Social Security numbers to banking information, both private and public entities are being targeted and are receiving the same message: “We have your personal data. Pay up, or you’ll face the consequences.”
Card skimming has evolved. You’re not only at risk at the gas station anymore. Card skimmers were found locally at grocery stores, ATMS, marinas, and convenience stores.
Customers are contacting the News4JAX I-TEAM with concerns about a local outdoor kitchen company. The Office of Attorney General has confirmed it’s received 19 complaints involving Premier Outdoor USA. We also learned there’s an active consumer protection investigation.
A local roofing company is going out of business and customers are getting hit with liens from the suppliers who’ve gone unpaid.
A St. Marys heating and air company is being accused of abandoning jobs that they’ve been paid for.
Three Florida property insurance companies have either announced a reduction in their rates or the desire to pass some relief on to homeowners.
A St. Marys heating and air company is being accused of abandoning jobs that they’ve been paid for.
The News4JAX I-TEAM found out what Florida law requires to do after a breach and if you can hold them legally liable for negligence for not adequately protecting your data following a ransomware attack at Beaches Energy in Jacksonville Beach.
The News4JAX I-TEAM has learned a man is recovering after being left at a Jacksonville bus stop for at least six days as his friends and local community gather to help him.
Advocacy. Accountability. Results.Those are three characteristics that anyone a part of the News4JAX I-TEAM carries with them as they tackle each story.
In a wheelchair, unable to walk or speak, the family of a local teen with disabilities was hoping to build him a backyard oasis around a pool as part of his therapy. Ten months after paying for the unfinished job, the community helped make their dreams come true.
In a wheelchair, unable to walk or speak, the family of a local teen with disabilities was hoping to build him a backyard oasis around a pool as part of his therapy.
A Fort Lauderdale-based real estate group has purchased two Jacksonville properties and renamed them.
A global threat analyst said people living in Jacksonville Beach should assume their information is now in the hands of cybercriminals. The city of Jacksonville Beach was hacked at the end of January, and a Russian-based cyber gang called LOCKBIT was believed to be responsible.
A Global Threat Analyst has a blunt message for people living in Jacksonville Beach. He said, "assume your information is in the hands of cybercriminals." The city of Jacksonville Beach was hacked at the end of January, and we've since learned a Russian-based Cybergang called LOCKBIT is responsible.
A cyber attack in Jacksonville Beach has affected the city's information system. Cyber criminals are holding personal data like social security numbers and banking information for ransom. If you're affected, you will be notified by mail.
The News4JAX I-TEAM uncovered more evidence of possible water contamination at an Arlington apartment complex.
