The News4Jax I-Team continued to try and find answers for residents of a Westside apartment complex on Friday, after people living at Arbor Oaks told us they can’t get a hold of anyone to address ongoing issues.

The former manager of an Atlantic Beach cemetery, who was accused of ripping off dozens of families who called the I-TEAM for help in 2016, was arrested again on Thursday and accused in a similar case.

Two days after residents of a Westside apartment complex had their water restored following days without service, the News4JAX I-TEAM is looking into the owner of the property, who, JEA confirmed, has now paid the thousands of dollars that were owed.

Residents of a Westside apartment complex, who just had their water restored after days without service, said this is not the only issue that they have to deal with while living in this property.

Residents of a Westside apartment complex will finally have their water restored on Tuesday evening after going days without running water due to the owner’s unpaid bills, according to JEA.

The owner and sales manager of a Jacksonville exotic car dealership were arrested on Wednesday and accused of fraud-related charges, according to the Jacksonville Sheriff’s Office inmate portal.

From Jaguars tickets to concert seats and parking passes, the News4JAX I-TEAM obtained a list released by the City of Jacksonville with detailed information regarding its free ticket distribution, including the names of those who requested tickets, how many they received and the events they attended.

A recently filed lawsuit by Florida Attorney General James Uthmeier claims that a Jacksonville-based company engaged in deceptive and unfair business practices related to the sale of hot tubs, outdoor kitchens, and swim spas.

The gangway that collapsed during the Fourth of July fireworks show in Fernandina Beach was relocated in 2018 after Hurricane Matthew severely damaged it, records show.

A Nassau County sergeant, who is one of six deputies who were recently under investigation, had been previously suspended for making racially insensitive remarks, according to the internal investigation report.

Organizers for the As If! 90s Fest in St. Augustine announced on Wednesday night they would postpone the event for the third time.

A disabled Navy veteran battling terminal cancer says a Jacksonville concrete company took nearly $3,000 from him and his wife, then disappeared without doing any work or issuing a refund.

Florida Governor Ron DeSantis will hold a news conference in Sarasota Monday morning.

A local dermatologist talks about the most viral beauty trends. What actually works? What isn’t worth your time and money?

A week after a bill sparked by controversy at Douglas Anderson School of the Arts passed unanimously in the Senate, the school confirmed yet another employee has been removed over reports of “inappropriate conduct.”

A Jacksonville woman says she’s been living out of suitcases and sleeping on couches for months, all while her fire-damaged townhome sits unfinished. Now, the City of Jacksonville has issued a stop work order, citing improper permits and licensing by the contractor hired to restore her home.

The attorney for the family of an inmate who was critically injured in an unspecified incident involving nine Duval County jail officers said on Wednesday that the man remained hospitalized and on a ventilator.

The attorney for the family of an inmate who was critically injured in an unspecified incident involving nine Duval County jail officers said on Wednesday that the man remained hospitalized and on a ventilator.

The attorney for the family of an inmate who was critically injured in an unspecified incident involving nine Duval County jail officers said on Wednesday that the man remained hospitalized and on a ventilator.

A century-old building on North Main Street was already slated for demolition before it partially collapsed on Monday, according to the property owners. Clean-up and demolition continued Wednesday as crews worked to remove the rubble that is now all that remains of the former Solomon’s Auction House.

The property owners of a century-old building on North Main Street said high winds may have played a role in its partial collapse on Monday evening.

Florida lawmakers are targeting squatters once again in new legislation that is expected to soon become Florida law.

An arrest warrant for ASAP Towing and Storage President Vince Serrano shows investigators believe he defrauded Floridians of nearly $194,000 by underreporting the sales prices of unclaimed vehicles while overinflating ASAP’s costs to tow, store, and sell them.

An arrest warrant for ASAP Towing and Storage President Vince Serrano shows investigators believe he defrauded Floridians of nearly $194,000 by underreporting the sales prices of unclaimed vehicles while overinflating ASAP’s costs to tow, store, and sell them.

The former Serenata Beach Club has a new name, new owners, and new look. The private club is now the South Ponte Vedra Ocean Club.

Last week, locals voiced concerns over missing headstones after a known cemetery from the 1800s was cleared. The land is also the site of the “The Battle of Braddocks Farm.”

Jacksonville real estate broker Cedric Griffin is now behind bars after years on the run, facing accusations of orchestrating a Ponzi scheme that defrauded investors of nearly $6 million.

Florida Justice is News4JAX's true crime documentary series hosted by Morning Show anchor and I-TEAM reporter Jennifer Waugh.

Whether you came knocking at our door or we came knocking at someone else’s, the News4JAX I-Team was on top of uncovering answers in Northeast Florida in 2024.

Investigators have identified persons of interest in the suspicious death of Melinda Holder, who disappeared in 1989.

Mayor Donna Deegan said funding is a key issue in the push to help people who are experiencing homelessness.

An arrest warrant for ASAP Towing and Storage President Vince Serrano shows investigators believe he defrauded Floridians of nearly $194,000 by underreporting the sales prices of unclaimed vehicles while overinflating ASAP’s costs to tow, store, and sell them.

The owner of ASAP Towing turned himself in to the Jacksonville Sheriff’s Office Wednesday and was charged with grand theft and organized fraud, according to his arrest report.

The News4JAX I-TEAM has obtained the results of an investigation of Duval County’s top educator.

The State Attorney’s Office closed an investigation into a Westside mobile home park after it found no criminal evidence in the case of a tenant who was hit with outrageously high water bills last year.

Records obtained by News4JAX show there were issues with the gangway in Sapelo Island prior to the collapse that killed seven people in late October.

Records obtained by News4JAX show there were issues with the gangway in Sapelo Island prior to the collapse that killed seven people in late October.

The Jacksonville Sheriff’s Office announced Tuesday the expansion of its Gang Investigations Unit which is in charge of investigating, tracking and coordinating the response to gang-related incidents.

Some residents at an apartment complex on Beach Boulevard are being forced to either move out or terminate their leases because of issues with the flooring.

A routine air duct cleaning drove an Orange Park couple from their home.

The News4JAX I-TEAM looked into the criminal past of the man accused of fatally shooting Jacksonville Correctional Officer Brad McNew early Saturday.

The News4JAX ITEAM is investigating complaints of excessive mold and mildew taking over a commercial space in Riverside. The tenant said it was because of neglect on the landlord’s part, forcing her to take legal action.

To get an inside look, the News4JAX I-TEAM embedded with JSO’s Overdose Squad, made up of detectives from both homicide and narcotics, responding to some of the calls with them.

The troubled club has been the focus of several I-TEAM investigations as the owners were overcome with financial issues leading to temporary and sudden closures of the club and leaving staff unpaid.

The troubled club has been the focus of several I-TEAM investigations as the owners were overcome with financial issues leading to temporary and sudden closures of the club and leaving staff unpaid.

A Jacksonville councilman has filed a class action lawsuit against a local outdoor kitchen and hot tub company.

The News4JAX I-TEAM learned new details on a state investigation revealing chaos in the process of reporting teacher misconduct in Duval County Public Schools.

A Jacksonville woman spoke out after a terrifying drive-by shooting early Thursday morning left her home riddled with bullets, narrowly missing her family.

The News4JAX I-TEAM has obtained documents showing the then-principal and assistant principal at DA failed to follow up on several allegations of teacher misconduct involving during the 2022-2023 school year.

A woman accused of squatting in a Jacksonville home more than a year ago agreed to plead guilty and pay restitution to the homeowner.

The News4JAX I-TEAM has been digging deeper into who got free land from the city in 2019 and what they did with it.

A report from the Office of the Inspector General (OIG) revealed that the city of Jacksonville has been giving away free land to people in an effort to build more affordable housing. However, since 2019, they failed to hold the land recipients accountable.

An internet hacker group claims it released sensitive Florida Department of Health data,

An internet hacker group claims it released sensitive Florida Department of Health data,

A judge rejected a plea deal Thursday in the case of a woman accused of squatting in a Jacksonville home more than a year ago, suggesting the proposed punishment didn’t match the crime.

The Ransomware gang that’s taking responsibility for hacking the Florida Department of Health now claims it’s published the stolen data on the dark web. This, after they say the DOH missed a Friday deadline to pay the ransom.

For the first time, News4JAX cameras were rolling to see how local first responders train to find vulnerable Duval County residents who wander off.

A woman accused of squatting in a Jacksonville home more than a year ago agreed to plead guilty and pay restitution to the homeowner during a court appearance Monday.

After a court hearing on the pending Serenata Beach Club foreclosure, a non-jury trial date was set for July 18.

One of the most important documents for families after a loved one has died is now one of the most transported documents in the state. Death certificates are now being physically driven to health departments for processing.

Some of the State of Florida’s most sensitive records may now be in the hands of cyber criminals. The group says it’s going to release 100 gigabytes of data from the Florida Dept. of Health (F-DOH), unless the state pays up.

The U.S. Secret Service teamed up with local law enforcement to sweep 120 businesses across Jacksonville as part of a state-wide outreach operation to take action against rampant card skimming.

Some Brentwood residents are incensed over the construction of a huge city morgue and forensic lab in their neighborhood, claiming the city moved the project forward in secret.

The Tennessee Attorney General has launched an investigation into Naussany Investments and Private Lending, the company with Jacksonville ties that was behind the attempted foreclosure sale of Graceland.

We hear about contractor fraud happening in our community daily. It’s the most common complaint sent to the I-TEAM.

From Social Security numbers to banking information, both private and public entities are being targeted and are receiving the same message: “We have your personal data. Pay up, or you’ll face the consequences.”

Card skimming has evolved. You’re not only at risk at the gas station anymore. Card skimmers were found locally at grocery stores, ATMS, marinas, and convenience stores.

A woman accused of squatting in a Jacksonville home more than a year ago is now facing criminal charges.

Customers are contacting the News4JAX I-TEAM with concerns about a local outdoor kitchen company. The Office of Attorney General has confirmed it’s received 19 complaints involving Premier Outdoor USA. We also learned there’s an active consumer protection investigation.

A local roofing company is going out of business and customers are getting hit with liens from the suppliers who’ve gone unpaid.

A St. Marys heating and air company is being accused of abandoning jobs that they’ve been paid for.

Three Florida property insurance companies have either announced a reduction in their rates or the desire to pass some relief on to homeowners.

A St. Marys heating and air company is being accused of abandoning jobs that they’ve been paid for.

The News4JAX I-TEAM found out what Florida law requires to do after a breach and if you can hold them legally liable for negligence for not adequately protecting your data following a ransomware attack at Beaches Energy in Jacksonville Beach.

The News4JAX I-TEAM has learned a man is recovering after being left at a Jacksonville bus stop for at least six days as his friends and local community gather to help him.

Advocacy. Accountability. Results.Those are three characteristics that anyone a part of the News4JAX I-TEAM carries with them as they tackle each story.

In a wheelchair, unable to walk or speak, the family of a local teen with disabilities was hoping to build him a backyard oasis around a pool as part of his therapy. Ten months after paying for the unfinished job, the community helped make their dreams come true.

In a wheelchair, unable to walk or speak, the family of a local teen with disabilities was hoping to build him a backyard oasis around a pool as part of his therapy.

State lawmakers have unanimously passed a bill to combat squatting.

A Fort Lauderdale-based real estate group has purchased two Jacksonville properties and renamed them.

A new hearing is scheduled for the private beach club on South Ponte Vedra Beach facing foreclosure.

A global threat analyst said people living in Jacksonville Beach should assume their information is now in the hands of cybercriminals. The city of Jacksonville Beach was hacked at the end of January, and a Russian-based cyber gang called LOCKBIT was believed to be responsible.

A Global Threat Analyst has a blunt message for people living in Jacksonville Beach. He said, "assume your information is in the hands of cybercriminals." The city of Jacksonville Beach was hacked at the end of January, and we've since learned a Russian-based Cybergang called LOCKBIT is responsible.

A cyber attack in Jacksonville Beach has affected the city's information system. Cyber criminals are holding personal data like social security numbers and banking information for ransom. If you're affected, you will be notified by mail.

The News4JAX I-TEAM uncovered more evidence of possible water contamination at an Arlington apartment complex.

The News4JAX I-TEAM has reported on multiple damage claims from people driving I-10 between Chaffee Road and Hammond Boulevard. And the damage is due to construction and broke asphalt. So, we went to an asphalt company, not affiliated with the I-10 construction, to find out what materials are used to make roads.

More drivers say their claims were denied for damage to their vehicles on a stretch of I-10, between Chaffee Road and Hammond Boulevard.

The News4JAX I-TEAM has obtained records showing for years, police didn’t thoroughly investigate allegations against a Jacksonville man now charged with operating a child sex trafficking ring. Records uncovered by the News4JAX I-TEAM show multiple people told police Duane Sikes was abusing boys starting in 2010…but JSO’s own records show some allegations were never followed up on.

Airbnb updated its policy on security cameras this week and now bans the use of all indoor security cameras in its listings worldwide.

A former Jacksonville funeral home director accused in a disturbing case is expected to enter a plea in court Tuesday to felony charges of grand theft and insurance fraud.

An Arlington apartment complex at the center of an I-TEAM investigation is getting attention from city code enforcement officials, who inspected the building Monday following complaints from residents about unsanitary living conditions.

State lawmakers have unanimously passed a bill to combat squatting.

After tenants at an Arlington apartment complex expressed their frustrations about unsanitary living conditions, the News4JAX I-TEAM took water samples to an independent laboratory for analysis, and according to a local Biology professor, the results are potentially unhealthy.

St. Johns County officials are warning the public about “real estate ransom” which consists of unethical local investors or even more organized crime groups holding the title of a home captive until the owner pays a huge fee.

The News4JAX I-TEAM continues to learn more about the disturbing case of former funeral director, Elliott Maurice Graham. He was arrested in February, charged with grand theft, filing false insurance claims, and five misdemeanor counts of improper preservation of a human body. On Wednesday, the State Attorney’s Office told us two additional felony charges for grand theft and insurance fraud claims have been added, and the misdemeanor charges have been dropped. Also added is a petit theft charge, accusing Graham of stealing up to $750 from a foundation that helps grieving families pay for a child’s funeral costs.

Customers who contracted with Waterpools Jacksonville are contacting the News4JAX I-TEAM because of jobs left behind and poor workmanship. The owner says it's all because of a recent hospitalization -- the same story he gave us 10 years ago.

Tenants at an Arlington apartment complex expressed their frustrations to the News4JAX I-TEAM about its unsanitary living conditions.

Newly released details into a June 2023 fatal crash are shedding a spotlight on the dangers of illegal street racing.

A local entrepreneur accused of scamming her clients with misleading investment opportunities is reopening a credit repair office on Jacksonville’s Southside.

Imagine owning a piece of waterfront property near Black Creek for decades and learning it's been sold to a developer without you even knowing it. It's a Middleburg man's reality. His nearly 3-acre plot of land was sold to a Jacksonville developer by a scammer.